From Reactive Maintenance to Preemptive Maintenance
PromptLee is a repairs and maintenance platform that turns messy tenant-reported issues into structured, trackable jobs, using AI-supported triage to flag urgency and compliance-sensitive cases, with a full audit trail from report to fix.
Pilot access is limited while we onboard a small group of early partners.Built For
PromptLee is designed for organisations managing high volumes of maintenance requests.
How it Works
Report
Submit issue
Triage
Assess priority
Fix
Resolve issue
Review
Track results
Tenants report maintenance issues, which are triaged and assigned to contractors. Ticket progress is tracked end-to-end and estates teams can review response time, spot repeat problems, and monitor costs.
Beneficial to Everyone
PromptLee creates value for all stakeholders in the maintenance ecosystem
Tenants
- Report Issues Quickly
- Track Repair Progress
- Stay Informed Without Chasing
Estates
- Respond to Issues Faster
- Get Competitive Quotes
- Track and Control Maintenance Costs
- Analyse Trends to Predict Future Maintenance
Contractors
- Receive Clear Job Requests
- Reduce Back-and-Forth
- Manage Jobs in One Place
Meet the Team
Building the future of maintenance management.
Founder
Alex King
Responsible for commercial strategy, business development and product management.
- Bangor University Alumni
- Member of industrial advisory board at Bangor University
Technical Lead
Sean Price
Responsible for the technical architecture and development of PromptLee, ensuring a robust and scalable platform.
- Bangor University Alumni
- Dr John Robert Jones Award Winner
- IET Award Winner
Business Development
Shaun King
Responsible for improving the maintenance management process, focusing on user experience and operational efficiency.
- Ex-CEO US Investment Firm
- Bank Of Wales Angel Investor
- Facilities Management
Developer
Sioned Owen
Supports development efforts and contributes to building innovative solutions for maintenance management.
- Student at Bangor University
- Winner of PromptLee Hackathon 2026
Get Started Today
Click your role below to create an account and enjoy hassle free maintenance management.
Tenants
Report issues quickly and track repair progress in real-time without the hassle .
Landlords
Manage maintenance efficiently and control costs across your portfolio.
Contractors
Receive clear job requests and manage all your work in one place.
Would you like to become a pilot partner?
Join a small group of partners with early access to PromptLee. Contact us through the form below to arrange an onboarding session.
Contact Us
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- Tap Add